Field Service

Standing Behind Our Products 100%
G&L Motion Control strives to provide all customers with the highest level of after sales support. Equipped with in-depth product and application knowledge, our engineers are qualified to service your equipment quickly and effectively.

Services Available
     Start-up
     On-site diagnostics and troubleshooting

To contact a field service representative
     In the United States 800-558-4808
     From Outside the U.S. 920-921-7100

Or e-mail us at glmotion.support@danahermotion.com

Field Service Rates for North America
     Engineering                Consult Factory
     Service                      Weekdays - $150.00/hour plus expenses
                                      (see notes 1 and 4)

Saturdays - $200.00/hour plus expenses
(see notes 2 and 4)

Sundays and Holidays - $250.00/hour plus expenses
(see note 4)

Travel Time $80.00/hour

Minimum Charge 4 hours in plant plus travel

Note 1: A normal shift is considered to be 8 hours per day.
Time in excess of 8 hours will be invoiced at $175.00/hour.

Note 2: A normal shift is considered to be 8 hours per day on Saturday.
Time in excess of 8 hours will be invoiced at $225.00/hour.

Note 3: In the case of regional travel via company car, the expense charged to the
customer will be the IRS standard mileage rate portal to portal.

Note 4: For second and third shift rates, add $15.00 per hour to the above rates.

For project quotes or weekend and holiday rates, consult factory. Consult factory for service rates outside North America. A written purchase order must be received by G&L Motion Control before any service work will commence.